Conducting the reference interview a how-to-do-it manual for librarians






















Conducting the reference interview: a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney. Format Book Published New York: Neal-Schuman, c Description xiii, p. ; 28 cm. Other contributors Nilsen, Kirsti. Dewdney, Patricia. Uniform series. Get this from a library! Conducting the Reference Interview: a How-To-Do-It Manual for Librarians. [Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford] -- "Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this. Guidelines for Behavioral Performance of Reference and Information Service Providers – RUSA developed the guidelines in order to identify and recommend observable behavioural attributes that could be correlated with positive patron perceptions of reference librarian performance. The committee was charged with the creation of specific guidelines to aid librarians and information professionals.


Conducting the Reference Interview: a How-To-Do-It Manual for Librarians. [Catherine Sheldrick Ross; Kirsti Nilsen; Marie L Radford] -- "Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians) by Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney Skip to content Sign In. "Conducting the Reference Interview is essential reading for newcomers to the reference desk, as well as librarians who have served our profession for years. Supervisors will find it an effective tool for evaluating staff performance, librarians will find it helpful for day-to-day reference transaction analysis, and students will find it to be a pragmatic guide for assessing and enhancing their reference communication skills.".


All Library and Information Science students and practicing reference librarians should thus seriously consider a book that can bring theory and praxis together. the reference interview still necessary? For some reference librarians, doing reference work without a properly conducted interview would be sim-. Following the Guidelines of the Reference Interview can help researchers articulate what information is needed. Note: The term librarian in this document.

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